Explanation of the active_state column values of the MDB SKELETONS table used in Service Desk Manager (SDM) Knowledge Management

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Article ID: 50220

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Updated On:

Products

KNOWLEDGE TOOLS CA Service Management - Service Desk Manager CA Service Desk Manager

Issue/Introduction

What are the possible values for the active_state column of the MDB SKELETONS table used in Service Desk Manager (SDM) Knowledge Management

Environment

Service Desk Manager 12.x, 14.x and 17.x

Resolution

Draft = 1
Published = 0
Expired = 2
Not Started = 3
Deleted = -100,
State Rework Published = -101
State Rework Cancelled = -102
State To Be Restored = -99
State Restored In Proccess = -98
Knowledge File= 100
Forum = 200