Description:
When adding display conditions to the general page of a custom object. If the new instance does not meet the criteria to display the page, you are taken to a blank page.
Steps to Reproduce:
Expected Result: As the general subpage is not viewable, expected to be taken to the subpage
Actual Result: Taken to a blank white screen, with the subpage links on the left
Solution:
Workaround:
Once on the blank screen, click on the subpage link on the left
Status/Resolution:
CLRT-64618 and CLRT-58140 are marked as a duplicate to CLRT-55973
Resolved in Clarity 13.1.0 Generic Patch. Reference TEC581256
Keywords: CLARITYKB, CLRT-64618, CLRT-55973, CLRT-58140, clarity12open, clarity13resolved.