Clarity: URL attribute does not display on the Project List View

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

A 'URL' attribute does not display the value in a column on any Object List View. The description below is for the Project Object, but occurs for any object.

Steps to Reproduce:

1. Login to Clarity as an administrator user
   
   
2. Admin Tool > Studio: Objects > Project Object > Attributes
   
   
3. Click 'New' button > Create 'URL' attribute type
   
   Attribute Name = 'my URL'
   Attribute ID = 'myURL'
   Default = 'https://support.ca.com'
   
   
4. Project Object > Views
   
   Project List View [Layout]
   Add 'myURL' attribute to the configuration
   Save configuration
   Project Properties [Layout:Edit]
   Add 'myURL' attribute to the configuration
   Save configuration
   (Optional) Click 'Publish' button
   
   
5. Main Application > Projects List View > Display Mode
   
   The value in the column for 'myURL' is not displayed
   
   
6. Main Application > Projects List View > Edit Mode
   
   The value is displayed and it can be changed/edited
   Click 'Save' button
   
   
7. Main Application > Projects List View > Display Mode
   
   The value in the column for 'myURL' is not displayed

Expected Result: To see the value displayed in the 'myURL' column
Actual Result: No value is displayed in the 'myURL' column

Solution:

Workaround:
View the value when in Edit Mode on the List View, or on a sub-page.

Status/Resolution:
Resolved in Clarity 12.0.6 Generic Patch. Reference TEC522707.
Resolved in Clarity 12.1.2, 13.0

Keywords: CLARITYKB, CLRT-60242, clarity12resolved, clarity1212resolved, clarity13resolved.

Environment

Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component: