Clarity: Closing A Charge Code for Time Entry From Charge Codes List Removes Its Association to Project Tasks

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

When a charge code is selected and the 'Close' button is clicked to close it for time entry from the Admin > Project Management > Charge Codes List page, any task that previously had this charge code assigned now shows a blank value in the charge code field. Updating the Charge Code through the properties page is ok.

Steps to Reproduce:

1. Create a new charge code (ex. 'Regular Non-Project Hours') > mark as 'Open for Time Entry'
   
   
2. Create a new task, assign this charge code
   
   
3. Administration > Project Management: Charge Codes
   
   
4. Select/check the charge code from the list of charge codes > click 'Close' button
   
   

   <Please see attached file for image>

   
   
   
5. Look for the charge code for the task again.

Expected Result: The charge code is still shown for the task.
Actual Result: The task now shows a blank charge code.

Solution:

WORKAROUND:

Mark the charge code close for time entry from the charge code properties page, not the list page.

1. Administration > Project Management: Charge Codes
2. Click the Charge Code name link to show the properties page
3. Change from Open to Close for Time Entry
4. Click 'Submit' button

STATUS/RESOLUTION:

This issue is documented as CLRT-66596 and is in review with development.

Keywords: CLARITYKB, CLRT-66596, clarity12open, WBS, prchargecode, prisopen.

Environment

Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component: