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APM Connector is throwing a token error.


Article ID: 5009


Updated On:


CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE


After deploying and integrating APM Connector with Introscope, I am not able to login into APM Team Center using a token.

The following error is being logged multiple times:

ERROR [MdrMonitorThread] wily.apm - Unable to connect using token : HTTP/1.1 401 Unauthorized.
WARN [MdrMonitorThread] connector.ApmConnector - Team Center unavailable but EM is running - proceeding but unable to process application map



 The original token was not entered correctly in the SOI configuration file:



Introscope 10x APM Connector 3.1.0


1- Go to APM Team Center > References > Security and click on "Generate New Token".

<Please see attached file for image>

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2- Copy the new token and put it in the \soi\resources\configuration\

3- Restart the APM Connector.


Additional Information  -- SOI Connector Documentation Links.




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