In SLES 12 Return codes of RPM scripts (%preinsatall,%postinstall....) are not reflected in job status. A failure in the script will not mark the SD job as failed

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager

Issue/Introduction

Deploying a rpm package to SLES12 is marked as a success even if one of the scripts (%preinstall,%postintall....) has a non 0 return code

Cause

• SD Agent checks If the RPM package is successfully installed by using RPM -q <Package-Name> command . Based on the output it determines the package installation status. 
• SUSE has shipped an updated RPM in SLES12.
• This new RPM does not take the rc of the scripts into account when it determines rc for the rpm package.
• SUSE has confirmed this is working as designed

Environment

SLES 12 and above

Resolution

• There is no resolution to this within the current design
• Client Automation relies upon the functionality of the OS for this and it has been changed by the OS vendor.