Clarity: User-defined Report does not execute (RPT-0007)


Article ID: 50065


Updated On:


CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS Clarity PPM On Premise



Our user-defined report was launching correctly from Clarity, but now it does not and we get the RPT-007 error message.

How do we determine the cause of the issue?


To reveal more information on the error go into Business Objects InfoView.

Locate the report that has just been generated from the launch in Clarity.

Right-Click > click 'History' > click 'Failed' link

This will show the error details

For this specific report, the error message shows: id: SDK - invalid prompt identifier (Error: RWI 00011)

To resolve this issue, go to the report definition in Business Objects InfoView.

  1. Locate the parameter on the report > right-click and show the prompt properties dialog

    <Please see attached file for image>

    Figure 1

  2. REMOVE the selections for the Prompt Properties:

    DO NOT CHECK 'Prompt with List of Values' and 'Keep last values selected'

    Click 'OK' button.

  3. Save the Report Definition (overwrite the existing definition)

  4. Launch the report from Clarity

    -- Success!!

Keywords: CLARITYKB, bo, how-to, configuration.


Release: ESPCLA99000-12.1-Clarity-Extended Support Plus


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