Webagent fail procesing FCC

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Article ID: 5006

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) AXIOMATICS POLICY SERVER CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

When using FCC form as Form authentication scheme, Webagent is getting an error on display:

[CSmHttpPlugin::ProcessAdvancedAuthResource][0000000000000000000000000b489f0a-07ba-58415c92-9a9fe700-d9aa720a11f3][*10.50.245.98][][][][][unable to process FCC parameters. Returning SmNoAction.] 

 

Environment

Agent version: 1252SP1Apache Version: 2.4Red Hat Version: 6.5

Resolution

The problem was with the SMENC variable.

In the FCC there is 

<meta http-equiv="Content-Type" content="text/html;charset=$$SMENC$$">
...
<INPUT TYPE=HIDDEN NAME="SMENC" VALUE="$$SMENC$$">

Replacing with the following and restarting the webserver, fixes the problem

<meta http-equiv="Content-Type" content="text/html;charset=UTF-8">
..
<INPUT TYPE=HIDDEN NAME="SMENC" VALUE="UTF-8">