Error: No variable was selected. eHealth failed to create the report.

Products

• CA eHealth

Issue/Introduction

1.While generating Trend report from OneClick console by right click on the element, getting below error:

Error: No variable was selected.

eHealth failed to create the report.

 

2.In eHealth Web UI, while generating Trend report for same element, click on "Validate Variables" then No Variables were displayed.

 

Environment

6.3.2

Cause

The variables of corresponding MTF might have lost/corrupted from the eHealth database.

Resolution

1.Identify the MTF file name used by the element from the OneClick console.

2.Run below command:(This command will parse the mtf file into variables and load them into the eHealth database)

nhLoadMtfVars -fileName <MTF file>

Now try to verify the variables list.