Error: No variable was selected. eHealth failed to create the report.

Article Id: 5005

Status: Published

Updated On: 14-02-2018 08:11

Legacy Id: TEC1128205

Products:

EHEALTH - MISC , CA eHealth Performance Management - Data Polling , CA eHealth Performance Management - Usage and Administration , DEVELOPER PROG , REMOTE POLLER

Issue/Introduction:

1.While generating Trend report from OneClick console by right click on the element, getting below error:

Error: No variable was selected.

eHealth failed to create the report.

2.In eHealth Web UI, while generating Trend report for same element, click on "Validate Variables" then No Variables were displayed.

Cause:

The variables of corresponding MTF might have lost/corrupted from the eHealth database.

Environment:

6.3.2

Resolution:

1.Identify the MTF file name used by the element from the OneClick console.

2.Run below command:(This command will parse the mtf file into variables and load them into the eHealth database)

nhLoadMtfVars -fileName <MTF file>

Now try to verify the variables list.