The Continuous Discovery options are missing in the DSM Explorer. How to add these options back to the DSM Explorer?

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager
• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Server Automation
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Description:

The following Continuous Discovery options are missing in the DSM Explorer (under Deployment).

• Configure Continuous Discovery Deployment Policy.
• Continuous Discovery Policies.

Please see the below screenshot. How to add these options back to the DSM Explorer?

<Please see attached file for image>

Solution:

Please follow the step by step instructions below to add the Continuous Discovery options:

• Check whether CCS is installed on the Domain Manager using the command 'univer':
  
  It should show the result as below (Please ignore the version in screenshot. This can be different based on the version installed)
  
  

  <Please see attached file for image>

  
  
  
• Check the status of the continuous discovery plugin using 'caf status cmcontdiscover'.
  
  It should show the result as below based on the ITCM version installed.
  
  [1] Continuous discovery for deployment (cmcontdiscover)
  Properties: enabled,demand,maxInstances:1,restartable
  Version : 12.5.0.2307
  State : stopped
  Started : -
  Depends on: ccnfagent dmdeploy
  
  
• If both the commands shows the result as above, check the parameter entry in comstore. Run the command 'ccnfcmda -cmd getconfigstore -fi c:\comstore.txt' to get the Comstore from the domain manager.
  
  
• The Comstore should have the CCS paramter entry like below:
  

  <paramsection name="ccs"><parameter name="ads" orgname="ADS" entity="Client" value="0"><attribute name="write">agent</attribute></parameter><parameter name="eventmanagement" orgname="EventManagement" entity="Client" value="0"><attribute name="write">agent</attribute></parameter><parameter name="worldview" orgname="WorldView" entity="Client" value="0"><attribute name="write">agent</attribute></parameter><parameter name="continuousdiscovery" orgname="ContinuousDiscovery" entity="Client" value="0"><attribute name="write">agent</attribute></parameter><parameter name="calendarscheduling" orgname="CalendarScheduling" entity="Client" value="0"><attribute name="write">agent</attribute></parameter></paramsection>

  
  
• If the CCS parameter is not found in the Comstore, close the DSM Explorer and run the following command:
  
  ccnfcmda -cmd SetParameterValue -ps /itrm/common/ccs -pn continuousdiscovery -v 1
  
  
• The Continous Discovery options should now be available in the DSM Explorer as shown in the screenshot below:
  
  

  <Please see attached file for image>

  

Environment

Release: UASIT.99000-12.5-Asset Intelligence
Component: