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Point the Remote Control Viewer to another Domain Manager


Article ID: 50000


Updated On:


CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control


How can I point my RC Viewer to another Domain Manager? Can this be accomplished via script or command line?


Client Automation - All versions


Unfortunately, only manual GUI methods exist to redirect a Remote Control Viewer to another Domain Manager. To manually redirect your Remote Control (RC) viewer to a different Manager, the following steps can be followed:

Open RC Viewer and browse to Viewer -> Global Address Book -> right click on it and select "Properties"

Click on 'Specify management server'.

Modify the field for 'Specify Management Server' to reflect the Domain Manager you want to leverage through the RC Viewer and click 'OK'.