Error OSS012034: share not found or sharing the wrong directory on bootserver: camenu.

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager
• CA Server Automation

Issue/Introduction

Description:

Problem

• Error OSS012034: share not found or sharing the wrong directory on boot server: camenu.
• This error occurs when activating an OS Installation.
• The camenu-11 share does exist.
• Manually creating the share camenu works around the issue.
  
  

Environment

• CA Client Automation r12.5
• CA IT Client Manager r12.5
• CA IT Client Manager r12.0
  
  

Cause

• The following parameter was missing in the comstore
  • itrm/scalability_server/osim/managedpc/server/sharename
    
    

Solution:

1. Verify that the parameter is missing by running
   
   
• ccnfcmda -cmd getparametervalue -ps itrm/scalability_server/osim/managedpc/server -pn sharename
  
  
  
  
2. Once verified add the parameter with the command
   
   
• ccnfcmda -cmd setparametervalue -ps itrm/scalability_server/osim/managedpc/server -pn sharename -v camenu-11
  
  
  
  
3. Recycle the server

Environment

Release: UASIT.99000-12.5-Asset Intelligence
Component: