Drivers in Subfolders do not install in a ImageX OS deployment

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager
• CA Server Automation

Issue/Introduction

Description:

Problem

• Drivers have been added to the OS Image and are organised in subfolders of the oeminst\Driver folder.
• Post install these drivers have not been installed
• calogfile.txt shows an attempt to load the driver e.g.
• add additional driver c:\oeminst\driver\Out-of-Box Drivers\1394\driver.inf
  
  Microsoft PnP Utility
  Usage:
  ------
  pnputil.exe [-f | -i] [ -? | -a | -d | -e ] <INF name>
  Examples:
  
  pnputil.exe -a a:\usbcam\USBCAM.INF -> Add package specified by USBCAM.INF
  pnputil.exe -a c:\drivers\*.inf -> Add all packages in c:\drivers\
  pnputil.exe -i -a a:\usbcam\USBCAM.INF -> Add and install driver package
  pnputil.exe -e -> Enumerate all 3rd party packages
  pnputil.exe -d oem0.inf -> Delete package oem0.inf
  pnputil.exe -f -d oem0.inf -> Force delete package oem0.inf
  pnputil.exe -? -> This usage screen

Environment

• CA Client Automation r12.5
• CA IT Client Management r12.5
• All ImageX deployments of OS' from Vista upwards

Cause

• The Blank space in the name of the subfolder caused a syntax error in the pnputil.exe command

Solution:

1. Change the name of the subfolder so it does not contain any blank space
   
   or
   
   
2. Edit the file "C:\Program Files\CA\DSM\Server\SDBS\var\managedpc\images\<imagename>\<imagename>\oeminst\custom.cmd"
   
   

The line

• pnputil -i -a %%i >> c:\calogfile.txt

should be

• pnputil -i -a "%%i" >> c:\calogfile.txt
  
  Encapsulating the variable with "" allows the full path to be passed to the pnputil.exe

Environment

Release:
Component: DTSVMG