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Spectrum Model By IP Unknown_failure
Article ID: 49886
Updated On:
Products
CA Spectrum
Issue/Introduction
Model by IP UNKNOWN FAILURE Error
When you model a device by IP, the following error pops up:
Error creating the model in landscape <>:
UNKNOWN_FAILURE
Cause
Often the cause of this error is because the IP address being used is in the AutoDiscovery IP Exclusion List.
Environment
Release: Any
Component: SPCDIS
Resolution
Check for the ip address in the IP Exclusion List:
1. Log into OneClick as an ADMIN user
2. Find and select the VNM model
3. Click on the Information tab
4. Find and expand the AutoDiscovery Control -> Modeling and Protocol Options subview
5. Check for the ip address in the IP Exclusion List
Additional Information
Please reference the "AutoDiscovery Control Subview" section of the documentation for more information.
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