XOG 3850 Base Calendar error during Clarity Upgrade

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

When upgrading Clarity you may receive the following error in the XC_ADMIN_OUT.XML file:

<KeyInformation>
   <column name="resourceId">xc_admin</column>
   <column name="lastName">Administrator</column>
   <column name="externalSource">NIKU</column>
   <column name="externalId" />
   </KeyInformation>
<ErrorInformation>
   <Severity>FATAL</Severity>
   <Description>This record has not been inserted</Description>   

This error is received because there is no base calendar defined in the application with the title "Standard"

Solution:

Please follow these steps to resolve the issue:

1. Create a calendar in the system titled "Standard" No other information is required and proceed with the upgrade.
   
   
   
2. The alternative is to perform the following one step procedure:
   
   Edit "META-INF/content/xog/clarityContent/resources/xc_admin.xml" file with name of your base calendar.
   
   
3. Execute Upgrade again.

Environment

Release:
Component: PPMENV