XOG 3850 Base Calendar error during Clarity Upgrade

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Article ID: 49875

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

When upgrading Clarity you may receive the following error in the XC_ADMIN_OUT.XML file:

<KeyInformation>
   <column name="resourceId">xc_admin</column>
   <column name="lastName">Administrator</column>
   <column name="externalSource">NIKU</column>
   <column name="externalId" />
   </KeyInformation>
<ErrorInformation>
   <Severity>FATAL</Severity>
   <Description>This record has not been inserted</Description>

This error is received because there is no base calendar defined in the application with the title "Standard"

Solution:

Please follow these steps to resolve the issue:

Create a calendar in the system titled "Standard" No other information is required and proceed with the upgrade.
The alternative is to perform the following one step procedure:

Edit "META-INF/content/xog/clarityContent/resources/xc_admin.xml" file with name of your base calendar.
Execute Upgrade again.

Environment

Release:
Component: PPMENV