XOG 3850 Base Calendar error during Clarity Upgrade

Article Id: 49875
Status: Published
Updated On: 21-03-2018 07:13
Legacy Id: TEC563851
Products:
CLARITY PPM FOR ITG , CA Project & Portfolio Management , CLARITY PPM FEDERAL , CA Project & Portfolio Management SAAS , CA Identity Manager , CA Identity Governance , CA Identity Portal , STARTER PACK-CLARITY PPM
Issue/Introduction:

Description:

When upgrading Clarity you may receive the following error in the XC_ADMIN_OUT.XML file: 

<KeyInformation>
   <column name="resourceId">xc_admin</column>
   <column name="lastName">Administrator</column>
   <column name="externalSource">NIKU</column>
   <column name="externalId" />
   </KeyInformation>
<ErrorInformation>
   <Severity>FATAL</Severity>
   <Description>This record has not been inserted</Description>

This error is received because there is no base calendar defined in the application with the title "Standard"

Solution:

Please follow these steps to resolve the issue:

  1. Create a calendar in the system titled "Standard" No other information is required and proceed with the upgrade.


  2. The alternative is to perform the following one step procedure:

    Edit "META-INF/content/xog/clarityContent/resources/xc_admin.xml" file with name of your base calendar.

  3. Execute Upgrade again.

Environment:

Release:
Component: PPMENV