CA Ideal asynchronous transaction fails with ERRID=ICNATD07E.

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Article ID: 49869

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Products

CA Datacom - DB CA Datacom CA Datacom - AD CA Datacom - Server CA Ideal CA CIS CA Common Services for z/OS CA 90s Services CA Database Management Solutions for DB2 for z/OS CA Common Product Services Component CA Common Services CA Datacom/AD CA ecoMeter Server Component FOC CA Easytrieve Report Generator for Common Services CA Infocai Maintenance CA IPC Unicenter CA-JCLCheck Common Component CA Mainframe VM Product Manager CA Chorus Software Manager CA On Demand Portal CA Service Desk Manager - Unified Self Service CA PAM Client for Linux for zSeries CA Mainframe Connector for Linux on System z CA Graphical Management Interface CA Web Administrator for Top Secret CA CA- Xpertware

Issue/Introduction

Description:

Executing a CA Ideal asynchronous transaction is producing the following error message:

1-ICSCERRP99E - INTERR: Internal system error                          
SRVC=LOG FUNC=         RC=       PGM=SC00NATD(C.) -24D2 1983,199       
CALPGM=          .  -     CURACT=   ACTTYP=  USER=    ERRID=ICNATD07E  
SYS=    ENTTYP=    ENTNAM=                ENTVER=    ENTSTAT=          
LOGMSG:         STS7         

Where is message ICNATD07E documented and how do I resolve the problem?

Solution:

Error message ICNATD07E is documented in the CA Ideal 14.0 Message Reference Guide and in the CA Ideal 11.0 Messages and Codes Guide, Appendix B: Asynchronous Run and Web Interface Messages. The ERRID value of 07 is: Transaction not in SCASTRAN/SCWBTRAN table. Since the transaction that was executed was an asynchronous transaction, defining the transaction in SCASTRAN will resolve the problem.

Environment

Release:
Component: IDEAL