Configure Abend Aid for CICS and SymDump CICS to run in the same CICS region so both products can capture dumps for the same abend.
To get both products to capture dumps in the same CICS environment:
Start Symdump CICS before Abend Aid in the CICS PLTPI which gets executed at CICS Startup time.
DFHPLT TYPE=ENTRY,PROGRAM=DFHDELIM DFHPLT TYPE=ENTRY,PROGRAM=IN25INST SYMDUMP CICS PLTPI program for ABEND AID
Next configure SymDump CICS not to suppress the CICS dump after SymDump captures the dump to the PROTDMP file.
To do this you need to set a Symdump CICS parameter below to N.
SUPPRESSC=N //* SUPPRESSC= //* Valid Entry: Y or N //* Default: Y //* //* Suppress CICS transaction dumps: specify whether a transaction dump should be written to the CICS dump data set.
The SUPPRESSC=N parameter is stored in the SymDump CICS PROTDMP file and is initialized when the PROTDMP (VSAM FILE) is defined when you are doing the BASE install of the product.
Please review the installation JCL that creates the PROTDMP file and you will see all the Symdump CICS parameters.
If the PROTDMP file has already been defined, use the SymDump CICS online transaction SYMD to change any of the parameters stored in the PROTDMP file.
3 Configuration - Display/modify SymDump initialization parameters
When viewing the parameter online the parameter is
Suppress transaction dumps: N (Y,N)
You MUST STOP and RESTART SymDump CICS after changing any of these parameters.