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Issue/Introduction
Description:
How to manually uninstall WebAgent on Windows 2008 if the uninstall program fails?
Solution:
Remove webagent folder from the install location.
Remove the ISAPI Filters - Handlers referencing the webagent
Type regedit in Run.
Go to HKEY_LOCAL_MACHINE\SOFTWARE\Netegrity Delete Siteminder Webagent if present.
Delete Zero G Registry present in C:/Program Files<x86>.
Restart the machine.
We can check why the uninstaller is failing on your machine.
Run the debug mode of the uninstaller: When you start the uninstaller press the ctrl key and keep it down to open a command window that will contains debug information of the uninstaller
Sent us the output from the uninstall. Its located in
C:\Program Files(x86)\netegrity\webagent\install_config_info\nete-wa-uninstall >> add : C:\Program Files(x86)\netegrity\webagent\install_config_info\lib to the path