Error during Modeling Gateway export: Error: model at ID <mh> was exported as two different types: com.aprisma.tie.export.DeviceExport com.aprisma.tie.export.ModelExport.
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Error during Modeling Gateway export: Error: model at ID <mh> was exported as two different types: com.aprisma.tie.export.DeviceExport com.aprisma.tie.export.ModelExport.

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Article ID: 4984

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Updated On:

Products

CA Spectrum

Issue/Introduction

The following error is seen when exporting models with the Modeling Gateway:

Error: model at ID <mh> was exported as two different types:
    com.aprisma.tie.export.DeviceExport
    com.aprisma.tie.export.ModelExport.

Environment

Release:
Component:

Cause

There are unresolved connections showing on the device that is not exported. The unresolved connections are causing issues in the display of off-page-references and connections.  CA Spectrum is not showing the off-page-reference and connections in the topology view but this connection is still showing in the Neighbors tab.

This causes the export of the unresolved connection to be seen as a model and once the actual device is about to be exported, CA Spectrum thinks there is already a model with this model_handle. 

Resolution

To clean out this unresolved connection issue hindering the device export, you have to use the following workaround:



- Make sure during Modeling Gateway export that you add the "-debug <debug output file name>" option to see the error message.



- During the export, the model_handle is used next to the error message.  Search for this model_handle in the file created with the debug option that was used.



- You will find at first that this model is exported with ModelExport. Above this message, you will see the model_handle (without "0x" in front) of the device, which it was connected to.



- In the Oneclick console -> Locater search, use the option to search for "Models -> By Model Handle" to find the device. In the Interface tab and the Neighbors tab you should see a "relic" of this "unresolved" connection. Delete the connection to the device that is not exported.



- If you cannot delete the connection (no option showing when right-click), then you need to cut/paste the device you still see the connection for in the Neighbors tab (make sure to do a screen shot, to know where this device was placed in the Topology View). After that you should be able to delete the connection in the Neighbors tab. If the off-page-reference was missing before, it should appear again in the Topology View, before deleting it.