How to determine the Business Objects Fix pack and Service pack installed

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Article ID: 49815

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Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Solution:

The Business Objects fix pack and service pack can be determined prior to install from the CABI DVD ISO image, or after Business Objects installation from the server.

From the CABI DVD ISO image, mount the ISO image and navigate to the \disk1\cabi\patch folder.

Open the patch.properties file to see the service pack and fix pack levels entries within brackets.

For example, in the CABIr3.2 DVD ISO image, [SP3] and [FP1_5] entries are shown.

After installation, navigate to the business objects installation folder, typically in the path:
C:\Program Files (x86)\CA\SC\CommonReporting3 (64-bit), or C:\Program Files\CA\SC\CommonReporting3 (32-bit)

and open the biek.properties file. Review the values in the [BOXI] section.

For example, after installation of Business Objects from the CABIr3.2 DVD ISO image, biek.properties displays:
[BOXI]
Version=BusinessObjects Enterprise XI Release 3 SP3

Environment

Release: UAPMAC990JPP-12.6-Asset Portfolio Management-Asset Configuration
Component: