Sometimes administrators realize that the database password is somehow updated or expired. Because of that, CA IT Process Automation stops starting up properly. It brings some challenges, because database administrators do not like to change the database password to an older one because of security concerns.
Can I change the database password without having to reinstall or reconfigure CA IT Process Automation?
CA IT Process Automation
Instructions on changing the database username and/or password for CA IT Process Automation:
If you get the error message below when running PasswordEncryption.bat, edit this .bat file and put the JAVA_HOME path between double quotes:
See PasswordEncryption.bat file below:
Now it works fine as expected: