While applying an online license key for Agile Designer, we received the following error message:
The CmContainer with serial 128-XXXXXXX was not found. Please connect it to your PC or use Offline license transfer.
CodeMeter License Central WebDepot v16.02.159.500.ws
2016-12-28 15:33:43 (UTC)
We are using these instructions to apply the online license: https://knowledge.broadcom.com/external/article?articleId=9734
Component : CA Agile Requirements Designer
You may receive this error message for the following reasons:
Resolution for cause #1. If you are missing your AgileDesigner license container in CodeMeterCC.
Resolution for cause #2. If you are trying to transfer a license to your machine that has already been activated on another.
Resolution for cause #3. If your internet security is blocking the online license transfer method.
Note: It is highly recommended you upgrade to the latest release of ARD. As of October 21, 2022 ARD 2.10 will be officially End of Service, and no longer supported by Broadcom, unless you purchase extended support.