In Step 2. Special Notes for Upgrades in the 12.0 Datacom documentation , it is mentioned that the CXX version needs to be version 11.0 before starting the upgrade process to version 12.0.
How to check this version?
Datacom 11.0 Z/VSE
Have a look at message DB00905I - DIRECTORY (CXX) VERSION nnnn
which is given during the Datacom Multi-User (MUF) startup . Example:
DLV1M110:DB00905I - DIRECTORY (CXX) VERSION 11.0
If message DB00905I says version 10.0 then convert the CXX to version 11.0 first by following the instructions in Step2.Special Notes for Upgrade