How to Install Web Screen Painter on a Windows Desktop

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Article ID: 49700

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Description:

This technical document is in addition to the product release notes and Implementation Guide.

Solution:

To install Service Desk/CMDB Web Screen Painter on a standalone windows machine, you would need to use the DVD #1 and choose to install Web Screen Painter. Once the installation is complete, on this standalone windows machine, ensure, and add if necessary, the following two parameters in the WSP install NX.env file:

@NX_WSP_DOMSRVR=domsrvr:wsp
@NX_WSP_CGI_URL=http://service_desk_primary_machine_name/CAisd/pdmweb.exe

Please note that these parameters are case sensitive.

Environment

Release: UAPMAC990JPP-12.6-Asset Portfolio Management-Asset Configuration
Component: