How to map LDAP Contacts to specific Tenants?

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Article ID: 49687

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Description:

Mapping LDAP Contacts to specific Tenant groups

Solution:

To get the users mapped to specific tenants while performing a 'pdm_ldap_import' the following must be done:

  1. Create groups in Active Directory with contacts specific to tenants

  2. In the 'Tenant Detail' page there is a field 'LDAP Tenant Group'. Map the group for the particular tenant in this field

  3. Execute pdm_ldap_import. The contacts belonging to the LDAP group will automatically be assigned the corresponding tenant.

Environment

Release:
Component: ARGIS