Clarity PPM: REVMGR-5002:Exchange rate not found for billing currency

Products

• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• Clarity PPM SaaS
• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• Clarity PPM On Premise

Issue/Introduction

Error REVMGR-5002:Exchange rate not found for billing currency
shows when editing benefit plan details.

Steps to Reproduce:

1. Set up Entity for USD Currency
   
   
2. Set up Foreign Exchange Rates for CAD & USD
   
   
3. Create a new Project with CAD Billing Currency
   
   
4. Create a new Cost Plan in the new project
   
   
5. In the Cost Plan Details > Edit Mode, enter some values > Click 'Save' button

Expected Result: Save is successful

Actual Result: REVMGR-5002:Exchange rate not found for billing currency.

Solution:

Check the Project Financial Properties for the 'Exchange Rate Type'. Default configuration values for these fields is 'Average'. The customer only defined Foreign Exchange Rates for 'Fixed' type.

To resolve this issue, either change the Project Financial Properties to 'Fixed' or create new Foreign Exchange Rates for a type of 'Average' to cover the appropriate date range.

 

Environment

Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component:

Resolution

.