Clarity: OT_PROJECT_ID_LIST/UNIQUE_NAME exceeds maximum length of 32

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Article ID: 49663

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

After adding some resources to a project plan in Microsoft Project and trying to save it back up to Clarity, received this error message.

OT_PROJECT_ID_LIST/UNIQUE_NAME exceeds maximum length of 32

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Figure 1

Solution:

The Error message can be resolved by checking the following:

In order to save a project from MSP to Clarity, the resources staffed to the project must already exist in the Clarity database.

Once that has been confirmed, please do the following:

  1. Open the project in MSP

  2. Navigate to the Resource Sheet

  3. Add the Initials Column to the view

  4. With the Clarity Resource List open in another window, verify the Initials field matches the Resource ID in Clarity for the resource or role in question - this field has to be unique

  5. If you are still encountering this issue, create a new MS Plan by opening the plan from Clarity rather than opening a local, saved 'mpp' file on your desktop. This will ensure that the MSP plan has the same number of resources and the correct data

Keywords: CLARITYKB, how-to, configuration.

Environment

Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component:

Attachments

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