Description:
When attempting to 'Deactivate' a Fiscal Time Period, an error message is generated
Error 500 - Internal Server Error. The server could not retrieve the document due to server-configuration or other technical problems. Contact your site administrator.
This happens for ALL Fiscal Time Periods.
If you create a new time period, activate it and immediately try to deactivate it, the error message will appear. This should not occur because the period has not been used yet.
Root Cause:
The issue is caused by the application not recognizing the parent object on a grandchild object where a Fiscal Time Varying attribute is configured.
If a Fiscal TSV attribute is created on a Grand Child sub Object under the Project Object associated with the Entity, this error will occur.
Configuration:
In testing the configuration, removing the Fiscal TSV attribute on the Project Grand Child Sub Object allows the period to be deactivated.
In testing the configuration using a custom Master Object instead of the Project Master Object, the error message did not appear.
Steps to Reproduce:
Expected Result: No Error to be generated. The period should be deactivated ; it is not being used yet.
Actual Result: Error 500 is generated. The log file shows a NullPointerException message
Log File Details:
service.ODFService (clarity:admin:5285879__AE45081E-F6AA-4D30-B902-ECC1A41BF0A5:revmgr.activateTimePeriods) processRequest Exception com.niku.union.odf.exception.ODFException: com.niku.union.odf.exception.ODFException: java.lang.NullPointerException at com.niku.revenue.timeperiod.FiscalTimePeriodActivateService.process(FiscalTimePeriodActivateService.java:72) at com.niku.revenue.plan.CustomODFService.doProcess(CustomODFService.java:54) at com.niku.odf.service.BaseODFService.processRequest(BaseODFService.java:110) at com.niku.union.service.binding.ServiceControlBindingJava.processRequest(ServiceControlBindingJava.java:58) at com.niku.union.service.ServiceControlImpl.processRequest(ServiceControlImpl.java:749) at com.niku.union.service.ServiceControlImpl.processRequest(ServiceControlImpl.java:211) at com.niku.union.web.WebServiceAdapter.processRequest(WebServiceAdapter.java:194) at com.niku.union.web.PortletController.processServiceRequest(PortletController.java:1393) at com.niku.union.web.PortletController.processProcessActionRequest(PortletController.java:232) at com.niku.union.web.PortletController.processRequest(PortletController.java:159) at com.niku.union.web.WebActionController.processAction(WebActionController.java:1124) at com.niku.union.web.WebActionController.processRequest(WebActionController.java:163) at com.ca.clarity.uif.service.vxml.VXMLService.processRequest(VXMLService.java:403) at com.ca.clarity.uif.UIServlet.service(UIServlet.java:66) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.niku.union.web.filter.GZIPResponseFilter.doFilter(GZIPResponseFilter.java:130) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.niku.union.web.filter.CharsetFilter.doFilter(CharsetFilter.java:56) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:555) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:619) Caused by: com.niku.union.odf.exception.ODFException:java.lang.NullPointerException at com.niku.revenue.timeperiod.FiscalTimePeriodActivateService.deactivateTimePeriods(FiscalTimePeriodActivateService.java:108) at com.niku.revenue.timeperiod.FiscalTimePeriodActivateService.process(FiscalTimePeriodActivateService.java:66) ... 33 more Caused by: java.lang.NullPointerException at com.niku.revenue.timeperiod.FiscalTimePeriodActivateService.getCustomFTSVDynaQuery(FiscalTimePeriodActivateService.java:160) at com.niku.revenue.timeperiod.FiscalTimePeriodActivateService.deactivateTimePeriods(FiscalTimePeriodActivateService.java:83) ... 34 more
Solution:
Workaround:
None.
Status/Resolution:
Resolved in Clarity 13.1.0
Keywords: CLARITYKB, CLRT-67791, clarity13resolved, clarity1310resolved.