From Windows Services, right-click on CA Service Desk Manager Server and select "Start". A popup message from Services appears.
The message in the popup is: "The CA Service Desk Manager Server service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs."
Component: Service Desk Manager
One root cause that has been identified for this message symptom is that the sslump_nxd.exe process is the only Service Desk Manager process that is active.
To solve this problem: