From Windows Services, right-click on CA Service Desk Manager Server and select "Start". A popup message from Services appears.
The message in the popup is: "The CA Service Desk Manager Server service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs."
One root cause that has been identified for this message symptom is that the sslump_nxd.exe process is the only Service Desk Manager process that is active.
To solve this problem: