Installation of CA Common Components has detected the following and cannot continue. rc=49.

Article Id: 49634

Status: Published

Updated On: 21-03-2018 07:13

Legacy Id: TEC570784

Products:

DIRECTORY , CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent

Issue/Introduction:

Description:

# ./ccc_setup.sh  
Extracting the installation contents. Please wait...  
Preparing the setup environment. Please wait...  
 
Installation of CA Common Components has detected the following and cannot  
continue. rc=49.  
An undetermined error has occurred attempting to validate your system. Return  
code= 49  
The Installation of CA Common Components is terminating. rc=49.  
  
!! Script executed with error: 1  
SMX000007    Script or command "ccs_prestart.sh" failed with exit code 1.  
Reason:      The script or command encountered a problem.  
Action:      Find further details in the installation log file.

Solution:

This problem occurs because the hostname is greater then 27 characters.

If the hostname is greater than 27 char, you'll have to set the following variable prior to installing Common Components:

CCS_RESOURCE_CHECK=0

Environment:

Release:
Component: ETRDIR