Clarity PPM: The Time Slicing Job Fails With Exception: [CA Clarity][Oracle JDBC Driver]Object has been closed.

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Article ID: 4960

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM On Premise

Issue/Introduction

The Time Slicing job does not complete and the following appears in the BG-CA log:

[CA Clarity][Oracle JDBC Driver]Object has been closed. 

Cause

1. The Oracle SQLNET.ora file may be missing the following parameters:

The following are required parameters for CA PPM:

SQLNET.INBOUND_CONNECT_TIMEOUT = 0 

SQLNET.SEND_TIMEOUT = 600

2. The incorrect version of the Data Direct Oracle driver is being used by CA PPM.

Environment

Release:


Component:

Resolution

Ensure the correct copy of the delivered PPM_HOME/lib/c-oracle.jar file is being used.

If not, replace the file and restart the bg service(s).