The search keyword in the local language does not work via the knowledge search with the Knowledge Tools search engine.
Article ID: 49584
CA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERSUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceKNOWLEDGE TOOLSCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
The search keyword in Japanese does not work through the knowledge search with the Knowledge Tools search engine.
The solution for problem USRD 1772 is required. This is included in the latest Cumulative Maintenance for 12.6 CA SDM.