Description:
There is a very rare problem where the login page for CA Process Automation becomes unusable and will display as if it were a generic page. No user is able to log in to Process Automation at this point.
This is a combination of an out of memory error and the files in the Process Automation /tmp directory becoming corrupt.
This is how it presents:
<Please see attached file for image>
The memory problem can also initially present itself in pre 4.0 versions as the link to the Client piece in the upper right is missing.
Solution:
To correct this, the following must be done: