Getting error WCLI8000 - The command request timed out.

Article Id: 4956

Status: Published

Updated On: 14-02-2018 08:12

Legacy Id: TEC1720293

Products:

CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent

Issue/Introduction:

"autoping -m ALL'' from WCC/ECLI generates

WCLI8000 - The command request timed out.

Cause:

"Command Timeout" in WCC is set to the default value 30000 milliseconds (5 minutes) , however the command take more than 5 minutes.

Environment:

WCC 11.4 on windows

Resolution:

1) Check how long the command take from autosys server

2) Increase the "Command Timeout" parameter in WCC ---> configuration ---> "Entreprise Command line"

from the default value 100000 (5 minutes) to a larger value .