EventTable does not work with Spectrum AlarmNotifier

Article Id: 49535
Status: Published
Updated On: 13-01-2020 09:49
Products:
CA Spectrum - OneClick , CA Spectrum - Reporting , CA Spectrum - Integrations , CA Spectrum - Alarms & Event Management
Issue/Introduction:

EventTable does not work with Spectrum AlarmNotifier

The following EventTable will work for OneClick display, it will not work with AlarmNotifier:

1 NORMAL
2 WARNING
3 MAJOR
4 SEVERE

Cause:

The root cause is event formatting on the AlarmNotifier side is not as forgiving as with Java (Web server). On the AlarmNotifier side it expects the event tables to have hex codes for the enumerations, whereas on the OneClick side it doesn't care and the EventTable functions as expected with OneClick event display.

Environment:

Release: Any
Component: SPCAEM

Resolution:

The integers must be changed to 8 byte hex ones. So the EventTable above should be changed to the one below which will work for both AlarmNotifier and OneClick:

0x00000001 NORMAL
0x00000002 WARNING
0x00000003 MAJOR
0x00000004 SEVERE

NOTE: Events will need to be reloaded on the OneClick side (Administration > Update Event and Alarm Files) and AlarmNotifier will also need to be restarted to read in the changed files properly.

Additional Information:

Please reference the "Event Configuration" section of the documentation for more information.