Description:
On startup, the agent checks for status file for the previous PID, and if it is taken then it will give this error:
CA-System Agent R11-3-AGENT Already running (pid 9539)
Normally, when the agent is shutdown properly, the status file will not have any PID in it. It will just have 'Inactive' in it.
Solution:
The agent should always be properly shutdown. Use the Services console or the 'cybagent-R11-3-AGENT.init' script to start or stop the agent.
If the agent does not start, and gives the 'Already running' error then: