Devices created by the vmware probe are not removed by running the remove_master_devices_by_cskeys probe callback.

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Devices created by the vmware probe are not being removed by running the remove_master_devices_by_cskeys probe callback.

Environment

UIM 20.4+Microsoft SQL servervmware probe installed

Resolution

1. Deactivate the vmware probe.
2. Delete the vmware probe in Infrastructure Manager.
3. Remove the devices from the database
4. Deploy the vmware probe to the robot and set up the profiles per the documentation.
5. If the steps above do not work please open a case at https://support.broadcom.com/