Clarity Task Note: The New button is missing on tasks with no assignments

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Article ID: 49447

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

The New button is not available on Tasks unless they have an assignment. This means a new note cannot be added to summary tasks, milestones or detailed tasks that do not have a resource assigned.

Steps to Reproduce:

  1. Navigate to an existing project or create a new one

  2. Create a new task

  3. On the new task click the Notes link

Expected Result: To see the New button so a new note can be created.

Actual Result: The New button is missing.

Solution:

Workaround:

For a detailed task add an assignment, then the New button will be available.

Status/Resolution:

Documented as CLRT-69067 and resolved in future release of Clarity 13.1.

Keywords: CLARITYKB, CLRT-69067, clarity13resolved, clarity1310resolved.

Environment

Release: ESPCLA99000-13.1-Clarity-Extended Support Plus
Component: