MTP-enabled TIM install fails.
Article ID: 4944
Updated On:
Products
APP PERF MANAGEMENT
CA Application Performance Management Agent (APM / Wily / Introscope)
CUSTOMER EXPERIENCE MANAGER
INTROSCOPE
Issue/Introduction
After launching the MTP console, when clicking on the System Setup tab, you see the following display:
Status: 200
Error assigning webrequestid. [Errno 2] No such file or directory
Error assigning webRequestId: 1
If you click on the "Install Software" tab, you may see this:
Status: 200
Web Request Id does not exist.
Error authenticating webRequestId 1
Cause
This is caused by a corrupted RPM database that contains the TIM setup.
Environment
MTP version 10.1.0.6 APM 10.2 TIM 10.2
Resolution
Clear out the rpm corruption by running the following command:
rpm -e --justdb tim
This command will only remove TIM from the RPM database.
Additional Information
Feedback
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