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MTP-enabled TIM install fails.


Article ID: 4944


Updated On:


CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE


After launching the MTP console, when clicking on the System Setup tab, you see the following display:

Status: 200
Error assigning webrequestid. [Errno 2] No such file or directory
Error assigning webRequestId: 1

If you click on the "Install Software" tab, you may see this:

Status: 200
Web Request Id does not exist.
Error authenticating webRequestId 1 




This is caused by a corrupted RPM database that contains the TIM setup.


MTP version APM 10.2 TIM 10.2


  Clear out the rpm corruption by running the following command:

  rpm -e --justdb tim


  This command will only remove TIM from the RPM database.

Additional Information

Cannot make a TIM Fresh Install