CA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERSUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceKNOWLEDGE TOOLSCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
Description:
How to add fields to be included with the results of the Export function within Service Desk Manager.
Solution:
Open the "list_alg.htmpl" file from NX_ROOT\bopcfg\www\htmpl\web\analyst within Web Screen Painter (WSP)
Using the Source tab within Web Screen Painter, make the following change: