Migrated SMPCSI not visible to certain users.

Article Id: 49421
Status: Published
Updated On: 14-02-2018 07:59
Legacy Id: TEC578807
Products:
CA CIS , CA Common Services for z/OS , CA 90s Services , CA Database Management Solutions for DB2 for z/OS , CA Common Product Services Component , CA Common Services , CA Datacom/AD , CA ecoMeter Server Component FOC , CA Easytrieve Report Generator for Common Services , CA Infocai Maintenance , CA IPC , Unicenter CA-JCLCheck Common Component , CA Mainframe VM Product Manager , CA Chorus Software Manager , CA On Demand Portal , CA Service Desk Manager - Unified Self Service , CA PAM Client for Linux for zSeries , CA Mainframe Connector for Linux on System z , CA Graphical Management Interface , CA Web Administrator for Top Secret , CA CA- Xpertware , CA Compress Data Compression for MVS , CA Compress Data Compression for Fujitsu , CA Datacom , CA CIS , CA Common Services for z/OS , CA 90s Services , CA Database Management Solutions for DB2 for z/OS , CA Common Product Services Component , CA Common Services , CA Datacom/AD , CA ecoMeter Server Component FOC , CA Easytrieve Report Generator for Common Services , CA Infocai Maintenance , CA IPC , Unicenter CA-JCLCheck Common Component , CA Mainframe VM Product Manager , CA Chorus Software Manager , CA On Demand Portal , CA Service Desk Manager - Unified Self Service , CA PAM Client for Linux for zSeries , CA Mainframe Connector for Linux on System z , CA Graphical Management Interface , CA Web Administrator for Top Secret , CA CA- Xpertware , CA Mainframe Software Manager (Chorus Software Manager) , CA MICS Resource Management
Issue/Introduction:

Description:

Trying to access an existing CSI in MSM to install a product but this CSI is not listed under the SMP/E Environment tab even though it was successfully migrated into MSM. Also the CSI is listed under SMP/E Environment tab for other MSM users.

This is based on security. MSM only shows you CSIs that are accessible to your USERID in z/OS.

Solution:

Try to access the CSI from the SMP/E selection in ISPF from TSO, whatever security violation you receive from your SAF is the reason why the CSI is not listed in your MSM session from the SMP/E Environment tab. For example, for Top Secret, TSS7221E Dataset Not Accessible. Have your Security Administrator grant you access to the CSI.

Environment:

Release:
Component: MSM