How to download HOLDDATA information, for CA COMMON SERVICES.

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Article ID: 49391

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Updated On:

Products

CA 1 Tape Management CA 1 Tape Management - Copycat Utility CA 1 Tape Management - Add-On Options CA Compress Data Compression for MVS CA Compress Data Compression for Fujitsu CA Datacom - DB CA Datacom CA Datacom - AD CA Datacom - Server CA CIS CA Common Services for z/OS CA 90s Services CA Database Management Solutions for DB2 for z/OS CA Common Product Services Component CA Common Services CA ecoMeter Server Component FOC CA Easytrieve Report Generator for Common Services CA Infocai Maintenance CA IPC Unicenter CA-JCLCheck Common Component CA Mainframe VM Product Manager CA Chorus Software Manager CA On Demand Portal CA Service Desk Manager - Unified Self Service CA PAM Client for Linux for zSeries CA Mainframe Connector for Linux on System z CA Graphical Management Interface CA Web Administrator for Top Secret CA CA- Xpertware CA Datacom/AD

Issue/Introduction

Description:

This knowledge document will provide instructions on how to locate and download HOLDDATA for CA COMMON SERVICES.

Solution:

Once logged into CA Support Online (http://support.ca.com), follow these steps:

  1. Select a Product page: CA Common Services for z/OS
  2. Navigate down looking for Product Status section. Select link for CA Common Services for z/OS Maintenance Grid
  3. CA Common Services for z/OS - r14.1
  4. Select link under the Cumulative HOLDDATA column.

The page you are directed to will contain the HOLDDATA and CA RS ++ASSIGN statements for all CA mainframe products. Select the link titled Consolidated SMP/E ERROR HOLDDATA Bucket is now available for further instructions on how to process this data.

This same page is available directly from the CA Support Online home page by selecting Mainframe 2.0 from the section titled Product Specific Support, and then selecting the Download Error HOLDDATA link on the accompanying page.

Environment

Release: CA90SV00200-14.1-Common Services-for z/OS
Component: