Policy Server :: LDAP Stores : Status: Error 80 Unknown error

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On

Issue/Introduction

Description:

Running Policy Server, I experience the error:

[ERROR] (GetUserProp) DN: 'cn=anonymous,ou=Apache,o=company',
Filter: 'cn=*' . Status: Error  80 . Unknown error

What could be the root cause of this error?

Solution:

By the LDAP SDK Documentation, the error is

#define LDAP_OTHER    0x50 /* 80 */:
LDAP_OTHER

This result code indicates than an unknown error has occurred. At this point in time, LDAP API library does not return this result code. So this error comes from Directory Server itself. For the root cause of this issue logs from that Directory Server should be looked at.

Environment

Release:
Component: SMPLC