Error after issuing nhWebSso command in eHealth 6.3.0

Article Id: 49340

Status: Published

Updated On: 14-02-2018 07:59

Legacy Id: TEC571600

Products:

EHEALTH - MISC CA eHealth Performance Management - Data Polling CA eHealth Performance Management - Usage and Administration DEVELOPER PROG REMOTE POLLER

Issue/Introduction:

Description:

Error: "Cannot load %NH_HOME%/web/httpd/modules/mod_eem_sso.so into server: The specified module could not be found."
Error: "Failed to restart the apache web server."

Problem Ticket: Defect 29075

Solution:

The issue documented above will be resolved in the following release(s):

eHealth 6.3.0.04

eHealth Service Packs are available for download from support.ca.com. Please review the README file for each Service Pack prior to installing. CA Technologies recommends that users always keep eHealth current by installing the latest Service Pack available.

Environment:

Release:
Component: EHWEB