Reports hang with "Please Wait" box in CABI 6.3 JasperReports

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Article ID: 4934

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Updated On:

Products

CA Spectrum

Issue/Introduction

After running any report in CABI 6.3 JasperReports it will hang with a "Please Wait" message box.

<Please see attached file for image>

SNAG_Program-0048.png

 

Cause

This problem can be caused by browser addons, such as uBlock Origin, Disconnect, Ghostery and any other app that might "block elements" on a page.

Environment

Any Environment is applicable

Resolution

Disable any addons in Chrome or Firefox.  Or add your JasperReports server to each respective "whitelist" or "trusted site".

Re-run the report.

Attachments

1558691823116000004934_sktwi1f5rjvs16gqp.png get_app