Reports hang with "Please Wait" box in CABI 6.3 JasperReports

Products

• CA Spectrum

Issue/Introduction

After running any report in CABI 6.3 JasperReports it will hang with a "Please Wait" message box.

<Please see attached file for image>

 

Environment

Any Environment is applicable

Cause

This problem can be caused by browser addons, such as uBlock Origin, Disconnect, Ghostery and any other app that might "block elements" on a page.

Resolution

Disable any addons in Chrome or Firefox.  Or add your JasperReports server to each respective "whitelist" or "trusted site".

Re-run the report.