Clarity: Edit Mode Display Problem using double-click

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Article ID: 49330

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

In Clarity version 13, the end-user now has the ability to perform inline editing. We are seeing some problems with this functionality.

Some of the symptoms observed include: when in the editing mode, the numbers that come up on the cells are different from what are shown prior to clicking on the cells; or if we double click into a cell and enter a number it is not saved in this cell, it is saved in another cell; data that was entered using a single click on a cell directly below a cell populated using a double-click 'jumps' up one line.

Steps to Reproduce:

Using a double-click in a cell causes problems. This issue applies to any in-line editing grid view.

Example (on Project List View in-line editing)

In this example the cells were blank before making any changes
Row 1, single click (value=5)
Row 2, double-click (10)
Row 3, single click (20)
Row 4, double click (30)
Row 5, single click (40)
Row 6, double-click (50)
Row 7, single click (60)

<Please see attached file for image>

Figure 1

Click 'Save' button. Values on the rows with single click, jumps up to rows with double-click
Row 1 = 5
Row 2 = 20
Row 3 = blank
Row 4 = 40
Row 5 = blank
Row 6 = 60
Row 7 = 0

<Please see attached file for image>

Figure 2

Expected Result: The entry should be saved in the expected place.

Actual Result: The entry is not saved in the expected place. Since the cells were blank before entry, some cells are not updated and the value that is expected is in a different cell.

Solution:

WORKAROUND:

Do not use double-click to edit a cell.

STATUS/RESOLUTION:

This issue is documented as CLRT-66852

Resolved in Clarity 13.0.1 Generic Patch. Reference TEC572268

Resolved in Clarity 13.1.0

Keywords: CLARITYKB, CLRT-66852, CLRT-67659, CLRT-68134, clarity13resolved, clarity1310resolved, in-line, grid portlet inline editing display wrong value.

Environment

Release: ESPCLA99000-13.1-Clarity-Extended Support Plus
Component:

Attachments

1558721437098000049330_sktwi1f5rjvs16w2b.gif get_app
1558721435135000049330_sktwi1f5rjvs16w2a.gif get_app