Export report to CSV nothing happens.

Article Id: 49310
Status: Published
Updated On: 14-02-2018 07:59
Legacy Id: TEC577184
Products:
CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager
Issue/Introduction:

Description:

When I export a report to CSV nothing happens. Application seems to flash very quickly.

Solution:

Open Internet Explorer, Tools, Internet Options, Security Tools, Custom Level for Local Intranet. Go to Downloads in the list and Enable: Automatic prompting for file downloads, File Download and Font Download

You will need to close all open browsers and restart one to test.

Environment:

Release:
Component: BITCM