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Export report to CSV nothing happens.
Article ID: 49310
Updated On:
Products
CA Automation Suite for Data Centers - Configuration Automation
CA Client Automation - Asset Management
CA Client Automation - IT Client Manager
CA Client Automation
CA Client Automation - Remote Control
CA Client Automation - Asset Intelligence
CA Client Automation - Desktop Migration Manager
CA Client Automation - Patch Manager
CA IT Asset Manager
CA Software Asset Manager (CA SAM)
ASSET PORTFOLIO MGMT- SERVER
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Description:
When I export a report to CSV nothing happens. Application seems to flash very quickly.
Solution:
Open Internet Explorer, Tools, Internet Options, Security Tools, Custom Level for Local Intranet. Go to Downloads in the list and Enable: Automatic prompting for file downloads, File Download and Font Download
You will need to close all open browsers and restart one to test.
Environment
Release:
Component: BITCM
Component: BITCM
Feedback
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