Export report to CSV nothing happens.

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager
• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Description:

When I export a report to CSV nothing happens. Application seems to flash very quickly.

Solution:

Open Internet Explorer, Tools, Internet Options, Security Tools, Custom Level for Local Intranet. Go to Downloads in the list and Enable: Automatic prompting for file downloads, File Download and Font Download

You will need to close all open browsers and restart one to test.

Environment

Release:
Component: BITCM