Clarity: Portfolio using FTE Capacity Units Efficient Frontier Candidate Scenario Total Score is incorrect when Roles are included in the Scenario Properties

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Article ID: 49302

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

Configuring a Scenario on a Portfolio, configured to use FTE Capacity Units, to include Roles causes the total score to be incorrect. If you simply add the Roles that have been added to the Portfolio Contents (without overriding the capacity values) the total score shows zero. If you overrive the capacity values, the score is inflated. We expect the Total Score for the list of Candidate Scenarios to match the calculated sum of all the investments listed. This issue is not reproduced when the Portfolio is using Hourly Capacity Units.

Steps to Reproduce:

  1. Create a Portfolio - Set Capacity Units = FTE

    <Please see attached file for image>

    Figure 1

  2. Add investments to the Portfolio Contents

  3. Add Roles to the Portfolio Contents

    <Please see attached file for image>

    Figure 2

  4. Create 'Scenario - No Roles' - DO NOT set any Roles or other properties - go directly to Efficient Frontier and Generate Graph

    View the Candidate Scenario Investments - Total Scores are OK

    <Please see attached file for image>

    Figure 3

    <Please see attached file for image>

    Figure 4

    <Please see attached file for image>

    Figure 5

  5. Create 'Scenario - Roles' - Add the Roles that are in the Portfolio - DO NOT change any capacity FTE values

    <Please see attached file for image>

    Figure 6

    <Please see attached file for image>

    Figure 7

  6. Go to Efficient Frontier and Generate Graph

    View the Candidate Scenario Investments - Total Scores show Zero (0)

    <Please see attached file for image>

    Figure 8

    <Please see attached file for image>

    Figure 9

  7. In the same 'Scenario - Roles' - Go to Roles page and modify the Capacity FTE Units for some of the Roles and 'Save'

    <Please see attached file for image>

    Figure 10

  8. Go to Efficient Frontier and Generate Graph

    View the Candidate Scenario Investments - Total Scores show inflated values

    <Please see attached file for image>

    Figure 11

    <Please see attached file for image>

    Figure 12

Expected Result: Total Score should equate to the sum of all Candidate Scenario Investments listed.

Actual Result: Total Score is incorrect.

Solution:

WORKAROUND:

None.

STATUS/RESOLUTION:

This issue is documented as CLRT-69647 and is in review with development.

Keywords: CLARITYKB, CLRT-69647, clarity12open, clarity13open, pma.

Environment

Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component:

Attachments

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