CA Service Desk Manager and CA Business Intelligence (CABI) can be configured to enforce CA SDM Data Partitions. To accomplish this, the CA SDM CABI Universe needs to be configured to enforce Data Partitions. TEC565067 covers this configuration process in detail. Once this is completed, depending on the SDM running a CABI report, the WEBI report would show the report content enforcing the user's CA SDM Data Partition constraints..
However, if the CABI WEBI reports have some fields set to prompt when viewing the report, these prompts would normally show data from a previous instance that the report was executed. This document covers which option needs to be set to force prompts dialogs to have the correct Data Partition constraints enforced.
Consider the following SDM configuration scenario:
The following steps can be followed to create a simple CABI WEBI report to highlight the problem that will be later addressed:
Note: Hitting the refresh button on the Prompt Window will update the list to show both Area2 and Area3. Users have a tendency to ignore the list if it is too long. As a result, the resulting data in the report does not appear correctly.
Perform the following modifications to the WEBI CABI report so that the Prompt List of Values have the correct Data Partition constraints enforced:
The following results will now be seen, enforcing Data Partition constraints on the Prompt List of Values:
Release: UAPMAC990JPP-12.6-Asset Portfolio Management-Asset Configuration