Clarity: Department OBS does not appear when creating resources if the department OBS is the only OBS attached to the resource object

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Article ID: 49259

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

Associate the Resource Object to only the Department and Location Financial Organization Breakdown Structure (OBS). Do not associate the Resource Object to any other standard OBS. When you create a new resource in the application, the Resource Create Layout will not show the Organizational Breakdown Structure Section at the bottom of the page.

Steps to Reproduce:

  1. Administration > OBS > Create a Department OBS and associate the Resource Object (be sure that the Resource Object is NOT associated with any other standard OBS)

    <Please see attached file for image>

    Figure 1

  2. Home > Resources > Click 'New' button > Select 'Resource', 'Labor' > Click 'Next' button

  3. See Resource Create Page

    <Please see attached file for image>

    Figure 2

  4. Click 'Return' and open an existing Resource to see the Resource Edit Page

    <Please see attached file for image>

    Figure 3

Expected Result: To see the 'Department' OBS shown on the Resource Create page.

Actual Result: The 'Department' OBS is NOT shown on the Resource Create page.

Solution:

WORKAROUND:

The 'Department' OBS field will show up on the Edit page where the end-user can then enter the appropriate data.

STATUS/RESOLTUION:

This issue is documented as CLRT-19786 and is reproduced in Clarity 13.0 and 13.1
This issue is no planned for a fix on these versions. Continue to use the identified workaround for these versions.
The functionality has changed in version 13.2 with the new 'configurable OBS' functionality and therefore this specific issue is no longer applicable.

Keywords: CLARITYKB, CLRT-19786, clarity13open.

Environment

Release: ESPCLA99000-13.1-Clarity-Extended Support Plus
Component:

Attachments

1558712395791000049259_sktwi1f5rjvs16smx.gif get_app
1558712394036000049259_sktwi1f5rjvs16smw.gif get_app
1558712391920000049259_sktwi1f5rjvs16smv.gif get_app